BOOK ONLINE NOW OR PHONE US
01502 574669 (Lowestoft)
01728 830414 (Leiston)
OUR LINES ARE OPEN 8:30 - 17:00
Passenger Safety Protocol
Private Hire Safety Protocol
As of Monday 2nd November our Leiston Office will be open 09:00 - 16:00, only 1 customer/ family in at any one time, so please be patient and note that face coverings will be required before entering. Where posssible please use card payment to minamise the handling of cash. For our Lowestoft office we are keeping this under review and hope to have this open soon, please keep an eye on our website for further information. Please be patient if you cannot get through to us straight away, alternatively please drop us an email email@example.com and we will be in touch.
All of our 2021 tours are now avaiable for booking, with day trips coming soon.
With regards to tours and excursions for 2020, we are working through current bookings in date order and we will be in touch if your future trip has been cancelled and you will be offered the chance to rebook an alternative trip or if you prefer you will be issued a credit refund note for holidays which can either go towards a future holiday or a refund once our company is back up and running at normal capacity. Please be rest assured any monies are guaranteed by the Bonded Coach Holidays.
If you wish to cancel any trip with us, normal cancellation fees apply.
Our coaches to Thomas Mills & Norwich School, are now running, if you would like a place for this term or next please contact firstname.lastname@example.org for more details.
So what are we doing?
We are opening our Leiston office to customers from 2nd November 2020.
Offices & Coaches have all COVID procedures in place, to protect staff and customers and to make all feel at ease while booking or travelling on-board.
We follow all Government Guidance at all times, which is continually changing, minimising the risk to all our staff and customers, as it is paramount to us to keep everyone safe.
Please see our video below, which will show you the extent of our cleaning regime and hope this will give you confidence in travelling with us.
You will be expected to wear a face covering (unless exempt) whilst in the office and on-board our vehicles. We have introduced temperature checking before boarding the coach if you are on a tour or excursion with us, this has been put in as an extra precaution for yourselves and our staff. Please see our full Safety Protocol for futher information on this.
We are so pleased that most of our staff are now back working but on limited hours, everything we have put into place following Government Guidlines and our "good to go" status will then ensure our staff and customers health and safety which is a priority to us.
We very much looking forward to seeing everyone again in office or on the coaches enjoying trips out again for the remainder of 2020 and into 2021.